Cancellations

a) For stays of less than 3 days:

 

- 90% of the booking deposit paid will be refunded when the cancellation is notified more than 15 calendar days prior to the arrival date.

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- 50% of the booking deposit paid will be refunded when the cancellation is notified between 15 and 7 calendar days prior to the arrival date.

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- 0% of the booking deposit paid will be refunded when the cancellation is notified less than 7 calendar days prior to the arrival date.

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b) For stays of more than 3 days, rental of classrooms or other hostel facilities and summer camps:

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- 90% of the booking deposit paid will be refunded when the cancellation is notified more than 30 calendar days prior to the arrival date.

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- 50% of the booking deposit paid will be refunded when the cancellation is notified between 30 and 15 calendar days prior to the arrival date.

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- 0% of the booking deposit paid will be refunded when the cancellation is notified less than 15 calendar days prior to the arrival date.